We understand that Coronavirus has created great uncertainty around international travel and while overseas travel is not currently severely restricted by the UK government, many are choosing not to travel. However, while travel routes remain open the need to move around the world for work, friends and family will continue. We remain committed to continue to provide travel cash for those travellers, and we understand that mail order will be an increasingly attractive alternative to frequenting supermarkets, travel agents and Post Offices. The staff in our distribution centres have been issued with disposable gloves and provided with additional training and support to maintain good hygiene while handling cash – to minimise their own exposure and the likelihood of spreading the virus unknowingly.
We also understand that the situation is changing daily and that while most routes are open today, many more routes may be closed tomorrow. With that in mind, we are offering all customers who buy their travel cash from us a no quibble buyback guarantee in the event that they are unable to travel due to Coronavirus.
We will buyback your currency at the same rate you bought it from us, with no fees or charges. Your only additional cost is the cost of returning the cash to us by Royal Mail Special Delivery. Just head to http://help.travelmoney.vjv.com/en/articles/3792326-coronavirus-buyback-terms-and-conditions for the full terms and conditions and to access the Buyback Request Form.