Our unbeatable exchange rates rely on sophisticated cash management processes, so as soon as we receive your order we have committed the funds required to fulfill it. We have also begun to pick your order in order to ensure we can hand the delivery to Royal Mail on-time, even at the busiest times of the year. This means you cannot cancel your order once you have confirmed it.
This does not apply to Forward Orders which have not been executed. You can cancel a Forward Order at any time prior to execution.