5. Ordering foreign currency

5.01 What foreign currencies can I buy?

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5.02 Can I buy more than one currency at a time?

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5.03 What is a 'forward' foreign currency order?

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5.04 Do you take payment in advance for forward orders?

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5.05 Can I cancel a forward order that has not been executed?

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5.06 When will my foreign currency order be delivered?

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5.07 Can my foreign currency order be delivered at the weekend?

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5.08 Can I request an urgent delivery of foreign currency?​

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5.09 Can I choose when to have my currency delivered?

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5.10 How do I pay for foreign currency?

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5.11 Can I pay for foreign currency by cheque or cash?

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5.12 Can I pay for foreign currency by bank transfer?

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5.13 Do you charge fees for card payments?

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5.14 What name appears on my card statement for foreign currency orders?

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5.15 Do you buy back unused foreign currency?

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5.16 Where can I have my foreign currency delivered?

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5.17 Do you offer next business day delivery everywhere in the UK?

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5.18 What days do not count as business days?

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5.19 Can you deliver foreign currency to my travel destination?

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5.20 Can I collect my foreign currency order?

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5.21 How many free deliveries do I get?

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5.22 Are there any restrictions on free deliveries?

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5.23 How do I know how many free deliveries remain?

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5.24 How much foreign currency can I purchase in each order?

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5.25 Is there an annual limit on how much foreign currency I can order?

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5.26 How do I know when I have reached my annual foreign currency limit?

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5.27 How often do you update your exchange rates?

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5.28 What happens if the exchange rate changes while I'm placing an order?

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5.29 How often can I purchase foreign currency?

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5.30 Can I cancel my foreign currency order?

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5.31 What happens if my foreign currency order cannot be delivered?

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5.32 How do we compare our competitors' prices

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5.33 EU legislation on card charges

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5.34 What currencies are not available next business day?

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5.35 Why do I have to pay for deliveries with a Standard account?

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